Privacy Policy – AccuSmile Dental Clinic
Effective Date: [23-08-2025]
Last Updated: [23-08-2025]
Introduction
AccuSmile Dental Clinic (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our clinic.
Information We Collect
Personal Information
- Contact Details: Name, phone number, email address, postal address
- Demographic Information: Age, date of birth, gender
- Emergency Contact Information: Names and contact details of emergency contacts
- Insurance Information: Insurance provider details, policy numbers, and coverage information
Medical Information
- Dental History: Previous treatments, current dental conditions, oral health records
- Treatment Records: Diagnosis, treatment plans, procedures performed, progress notes
- Medical History: Relevant medical conditions, medications, allergies, and health concerns
- Diagnostic Images: X-rays, photographs, and other dental imaging records
Website Information
- Usage Data: IP address, browser type, device information, pages visited
- Cookies: We use cookies to enhance your website experience and analyze usage patterns
- Contact Forms: Information submitted through appointment booking and inquiry forms
How We Use Your Information
Medical Care
- Providing dental treatment and healthcare services
- Developing and implementing treatment plans
- Coordinating care with other healthcare providers when necessary
- Maintaining accurate medical records for continuity of care
Administrative Purposes
- Scheduling appointments and sending appointment reminders
- Processing payments and insurance claims
- Communicating about your treatment and follow-up care
- Sending important clinic updates and health information
Legal Compliance
- Complying with healthcare regulations and legal requirements
- Responding to legal requests and court orders when required
- Maintaining records as required by professional dental standards
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
Healthcare Providers
- With other dental specialists or medical professionals involved in your care
- With laboratories for dental work processing
- With insurance companies for claim processing and authorization
Legal Requirements
- When required by law, regulation, or court order
- To protect the rights, property, or safety of our patients, staff, or others
- In case of medical emergencies where disclosure is necessary for treatment
Business Operations
- With trusted third-party service providers who assist in our operations (appointment systems, payment processing)
- All third parties are bound by confidentiality agreements and data protection requirements
Data Security
We implement comprehensive security measures to protect your information:
- Physical Security: Secure storage of paper records in locked cabinets and restricted access areas
- Digital Security: Encrypted data transmission, secure servers, and access controls
- Staff Training: Regular training on privacy policies and data handling procedures
- Access Controls: Limited access to patient information on a need-to-know basis
Your Rights and Choices
Access and Correction
- You have the right to access your medical records and personal information
- You may request corrections to inaccurate or incomplete information
- You can request a copy of your dental records for transfer to another provider
Communication Preferences
- You may opt out of promotional communications while continuing to receive essential healthcare communications
- You can update your contact preferences at any time
Data Retention
- We retain your medical records as required by professional standards and legal requirements
- Personal information is retained only as long as necessary for the purposes outlined in this policy
Cookies and Website Analytics
Our website uses cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Remember your preferences for future visits
- Provide relevant content and information
You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
We do not knowingly collect personal information from children under 13 through our website without parental consent. For pediatric patients, we collect necessary medical information with appropriate parental or guardian consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice during your next visit to our clinic
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
AccuSmile Dental Clinic
Address: Swami, 1st floor. 485, 18th Cross, Swamy Vivekananda Rd 2nd Cross Rd, 1st stage, Doddakallasandra, Bengaluru, Karnataka 560062
Phone: [06387111865]
Email: [accusmiledentalclinic@gmail.com]
Website: [https://accusmile.in/]
Dr. Aakanksha Sharma
Privacy Officer & Chief Dentist
BDS, Reg. No. 61472A
Complaints
If you believe we have not complied with this Privacy Policy or applicable privacy laws, you may file a complaint with:
- Our Privacy Officer at the contact information above
- The relevant regulatory authorities
- Professional dental associations